This Privacy Policy describes how vólke shoppe collects, uses, and protects your personal information when you visit or make a purchase from our store. By using our services, you agree to the collection and use of information as described here.
We collect information you provide directly — such as your name, email address, delivery address, and payment details — when you create an account, place an order, or contact us. We also automatically collect usage data such as your IP address, browser type, and pages visited through cookies and similar technologies.
We use your information to process orders, manage your account, send order confirmations and delivery updates, and improve our services. We may also use it for marketing purposes such as sending promotional emails — you can opt out at any time using the unsubscribe link included in every email we send.
We share your information only with trusted partners who help us operate our business — including payment processors, logistics and shipping partners, and analytics providers. We do not sell your personal information under any circumstances. We may disclose information when required by law or to protect our legal rights.
We use cookies to improve your browsing experience, remember your preferences, and understand how visitors interact with our store. You can disable cookies through your browser settings, though some features — such as keeping items in your cart — may not function correctly as a result.
You have the right to access, correct, or request deletion of your personal information at any time. You may also request a copy of the data we hold about you. To exercise any of these rights, please reach out to us using the contact details below and we will respond promptly.
We take reasonable technical and organisational steps to protect your information from unauthorised access, loss, or misuse. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
vólke shoppe is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has submitted their information to us, please contact us immediately and we will remove it from our records.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to get in touch with us.