Last updated: January 2026
At vólke shoppe, we are committed to getting your order to you as quickly and safely as possible. Please read our shipping policy carefully to understand how we handle dispatch, delivery, and any issues that may arise along the way.
Orders are processed and shipped only after full payment confirmation. We work with trusted third-party shipping partners to deliver across India. Once your order is dispatched, you will receive a notification via email or SMS containing your tracking details.
All products are dispatched after manufacturing is complete. Estimated dispatch and delivery timelines are as follows:
Minimum
10
working days
Maximum
20
working days
* Timelines may vary depending on the specific product and manufacturing conditions.
Tracking information is shared with you via email or SMS once your order is dispatched. Please note the following complaint windows:
Shipment complaints must be raised within 2 days from the dispatch date.
Issues upon receipt must be reported within 24 hours of delivery.
Delays may occasionally occur due to circumstances beyond our control, including:
If you do not receive your order within the promised timeframe, please contact our support team immediately and we will resolve it for you.
If your package appears visibly damaged upon delivery, please do not accept it. Initiate a return immediately by providing a detailed video showing the condition of the package at the time of delivery. This will help us process your case quickly and effectively.
Our support team is available to assist with payment issues, order complaints, general inquiries, international shipping queries, and customisation requests.